Shipping Policy

We appreciate your purchase at LUMIERE SOCIETE SARL! Preparation begins the moment your order is confirmed, with dispatch scheduled within 1–3 business days.

Every item is quality-checked and cushioned in secure packaging to guarantee a flawless arrival.
 
Once handed to the carrier, transit typically requires 5–8 business days before the parcel reaches you.

External events such as customs processing or courier backlogs may occasionally add extra time; we will provide updates should any delays arise.
 
Our fulfillment network partners with reputable logistics providers worldwide, automatically assigning the most efficient shipping method based on destination, weight, and available capacity.
 
A confirmation message from press@mosiraq.com containing live tracking details will be sent as soon as your shipment departs, letting you follow its journey in real time.
 
All orders enjoy free standard shipping; any duties, taxes, or clearance charges imposed by local authorities are not prepaid and remain the customer’s responsibility.
 
LUMIERE SOCIETE SARL ships globally, though certain territories may be subject to service limitations—if delivery to your address is not possible, we will advise you immediately.
 
Should international regulations restrict shipment of any product in your cart, we will reach out quickly to offer a suitable alternative or a full refund.

Contact Information:
Company: LUMIERE SOCIETE SARL
Email: press@mosiraq.com
Address: BUREAU 859 37 PASSAGE DU PONCEAU 75002 PARIS